Terms and Conditions
Dive and vacation/adventure/Stingray packages are quoted in US dollars.
Dive packages include daily 2-tank boat dives on all days except day of arrival and day of departure.
Reservations are confirmed with a $500 deposit. Please call us toll free at 1-877-673-8820 and provide us with your credit card details for your deposit. Diving reservations made directly with us and then cancelled within 24 hours of arrival qualify for a refund. With less than 24 hours notice, there is a 1 night/1 dive day penalty.
Reservations during the holidays (Christmas, New Year's, Easter and Spring Break) are confirmed with a $1,000 deposit per room. Cancellations are accepted with 30 days' notice. If less than 30 days notice is received, there is a $300 per diver cancellation fee.
Diving reservations made directly with us and then cancelled within 30 days of arrival date qualify for a full refund. With less than 30 days notice, there is a 3 night/2 dive day penalty. Other charges may apply.
Refunds will be processed by US check.
"It doesn't take a Hurricane" to cancel or change your reservation. Our cancellation policy:
Direct Reservations: Call us 24 hours in advance and we'll be happy to change your reservation. We'll apply your full deposit to your new booking. This offer is based on availability and prevailing rates apply. If you cancel altogether, we'll be happy to refund your full deposit. During the Christmas, New Year's, Easter and Spring Break holiday periods, a minimum of 30 days notice is required to receive full refund of deposit. With less than 30 days' notice there is a $300 per diver processing fee. You may change your travel dates based on availability and on prevailing package rates.
Dive Travel Partner Reservations: We honor our dive travel partners' cancellation policy. Please refer to the cancellation policy you signed with them. Unfortunately we cannot change their cancellation policy.
"No-shows". If you do not check in and you have not called us 24 hours in advance you are subject to a 3 night/2 dive day penalty and you will forfeit your deposit.
Please note - we try our best to keep our web site current, but package rates are subject to change. Specials and inclusions are subject to change and may be modified or withdrawn at any time.
There is no refund or credit available for any unused portion of any package. Any unused portion of a package is non-transferrable. If you qualify for a refund, it will be issued by US check.
Children ages 12 and over are considered adults in the room and/or dive package and pay the same rates as adults.
Children ages 11 and under stay free and eat free breakfast when staying in their parents' room and using the existing bedding. Parents must be on the breakfast package at a minimum to qualify for the free breakfast for their child. 1 each per paying adult.